Trained Crews, Full System Warranty on Every Ardex Pour
When you hire a certified Ardex installer, the crew has completed factory training, the install follows Ardex technical specs, and the project gets documented for system-level warranty coverage. That means if something fails, the warranty covers labor and remediation, not just the product. Las Vegas Concrete holds this certification across the Ardex product range.
Why Ardex Certification Changes the Warranty You Receive
A product warranty covers the material itself if it fails. A system warranty covers the entire installed assembly, including labor and remediation costs if something goes wrong. When a waterproofing membrane or overlay fails, product warranty gets you replacement material; system warranty gets you the crew back, the removal of failed work, and the cost to reinstall it correctly. On commercial projects, that difference is substantial.
We maintain Ardex certification because it shifts the risk from you to the warranty. The crew has been trained on prep, primer, mixing, application, and cure for each product. The install is documented with photos, batch records, and dimensional verification. That documentation is submitted to Ardex at project close, and you receive a copy for your records.
How Ardex Certification Flows Through Your Project
Identify the right Ardex system
We assess your project and recommend which Ardex system (overlay, self-leveling, repair, waterproofing) fits the scope. We confirm that system is within our certification coverage at quote time.
Execute to Ardex spec
The crew follows the exact Ardex technical specification for that system, including substrate prep, primer application, mix ratios, placement method, and cure conditions. No shortcuts.
Capture install data
During the install, we photograph the work, record batch numbers, measure final dimensions, and perform any required testing. This data becomes the warranty documentation package.
Register warranty and hand off
The complete documentation is submitted to Ardex for system warranty registration. You receive a copy of the warranty certificate and all supporting records at project close.
Warranty mechanics
System Warranty Covers What Product Warranty Does Not
Product warranty is a material replacement guarantee. System warranty is a performance guarantee that includes labor, removal, and remediation. If an Ardex waterproofing membrane fails under product warranty, Ardex sends you new material. Under system warranty, Ardex covers the cost to remove the failed system, prep the substrate again, and reinstall it correctly.
Our certification scope includes the Ardex products we install regularly: overlays, self-leveling underlayment, repair mortars, and waterproofing membranes. For less common Ardex products, we verify certification at quote time. See our self-leveling underlayment, repair mortar, and full Ardex service pages for more detail.
What certification covers, warranty difference, training and project coverage.
Crew has completed Ardex training on specific systems, follows Ardex install spec, and submits documentation supporting Ardex system warranty. Not every contractor handling Ardex products has certification; we maintain it because it changes what customers actually receive.
Product warranty replaces a failed material; system warranty addresses the actual cost of correcting a failure (labor, demolition of overlying work, consequential damage). For commercial projects especially, the difference is significant.
Our certification covers the Ardex products we install regularly: overlays, SLU, repair mortars, waterproofing systems. Less common products may require additional verification; we confirm at quote time.
As-built dimensions, batch records, install photographs, any required testing. The package is submitted to Ardex for system warranty registration and a copy is delivered to you at handoff.
Slightly, reflecting the training, documentation, and submission overhead. The cost difference is small compared to the value of system warranty over product warranty on commercial projects.
Client reviews
What Las Vegas Clients Say About Certified Ardex Install
System warranty on our Ardex waterproofing install. The cert paperwork was delivered at handoff; if anything fails, the warranty covers the actual cost. Real value for commercial work.
Z. W5
Property Manager, Las Vegas
★★★★★
They are the only certified Ardex installer we work with on overlay projects. The warranty submission is part of the install package, not an extra. That changes the value of the install.
Y. W5
Commercial GC, Henderson
★★★★★
Documentation during install was thorough. Photos, batch records, dimensional verification. Our internal compliance file got the warranty paperwork with no follow-up needed.
Q. W5
Facility Director, Boulder City
★★★★★
They explained the product-warranty vs system-warranty difference clearly at quote time. Made the value of cert install obvious. Worth the small premium.
X. W5
Operations Lead, North Las Vegas
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